Click below and read about …


Home » Our solutions » 360 Degree Feedback


360 Degree Feedback - About the method

Definition: method of subjective assessment of employee’s competences, realized from many perspectives of labor relations..

OBJECTIVES:

  • Development of managers and improvement of management effectiveness
  • Providing assessment participants with feedback on competences they possess
  • Inspiring and giving concrete instructions to plan own development

METHOD:

  • Questionnaire consists of a number of closed questions and optional open questions
  • Respondents group can involve: superior, subordinate, coworkers, internal and external clients and assessed manager himself/herself. Scope of this group determinates the range of assessment (180 Degrees, 270 Degrees, 360 Degrees).
  • Survey is anonymous – respondents do not provide any data that would allow their identification.
  • Data is collected in a traditional manner (paper forms) or with use of the internet platform.
  • At every stage of the process, communication with its participants is maintained (information campaign, and in the phase of data collection – special telephone line and email contact)
  • Participants receive feedback in the form of individual report, which can be jointly analyzed during individual meeting with a consultant

ELEMENTS OF THE PROCESS:

  • Analysis of a set of competencies or company values that constitute a basis for questionnaire content
  • Designing of questionnaires (a tool is adjusted to the model of values or competencies, consists from 20 up to 60 questions)
  • Programming of the internet platform – See also - Information campaign
  • Process of collecting assessments from respondents
  • Processing of results and preparation of group as well as individual reports – form to be agreed
  • Individual meeting with a consultant dedicated to discussion of obtained results

BENEFITS:

  • Obtaining information from various sources concerning the perception of competences of the assessed participants
  • Providing assessed participants with an incentive to self-reflection and in result motivation to change and development
  • Strengthening awareness that a superior is not the only source of appraisal and feedback
  • Incentive for open communication inside a Company, its support
  • Approaching the issue of relations and cooperation with employees and coworkers – preventing escalation of potential problems